Patient Portal

At Lime Radiology, we provide our patients with their images and results online via our Patient Portal. Following your appointment, you’ll receive a text message containing an activation link to the phone number you provided our reception team. Simply follow the prompts to activate your account.

Your images will be made available on the same day, with your report made available 14 days from when your referring health professional has received it.

If you’d like more information about our Patient Portal, read the FAQs below, or submit a ticket for support.

Access our Patient Portal here:  

Patient Portal Login

When you next visit us for imaging services at Lime Radiology, our reception team will ask for your mobile phone number so they can send you an activation link. Shortly after your appointment, you’ll receive this link via text message with the necessary details allowing you to create an account.

Once you have created an account, your images will be available approximately three to four hours after your appointment. Your report will be available 14 days after your referring health professional has received it.

Sometimes it takes up to 24 hours after your appointment for the activation text to arrive. If you’ve waited 24 hours then please email with your full name and date of birth and we’ll resend.

When creating a password you’ll need to make sure you include 6 characters including one capital letter, one number and a special character such as ! or $ or #.

To ensure you have time to visit your referring doctor, your report will not be available to you on the Patient Portal until 14 days from when your referring health professional has received it.

If you haven’t done so already, please make an appointment with your referring health professional.

If you’ve waited over fourteen days and your report is still unavailable on the Patient Portal, please email  with your full name and date of birth.

If you no longer want to receive your results online please let us know by emailing with your full name and date of birth.

If your username (which is your mobile phone number) and password (which you will have created when you activated your account) are not working, please use the ‘Forgot password?’ link on the login screen.

No. Once you’ve activated your account you will not get any further text messages. You can login to the Patient Portal after each visit to access your results going forward. If you download our Patient Portal App, the app will provide notifications when a new study has been uploaded to your account.

Viewing the results section will show all results available in your account. If you would like to find a specific report or image go to the results section and use the filter input field.

Your drawings on images do not save to our system. To save your image click on the save icon and save it to your device.